Shipping policy
Shipping Policy
At AS Mart, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and ship your orders.
Order Processing
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Order Confirmation
Once your order has been placed successfully, you will receive an order confirmation email with your order details.
Shipping Time
Standard Delivery
Estimated delivery time is 3–7 business days, depending on your location.
Delivery Delays
Delivery times are estimates only and may be affected by weather conditions, holidays, courier delays, or other unforeseen circumstances.
Shipping Charges
Shipping Fees
Shipping charges are calculated at checkout based on your delivery location and the selected shipping method.
Free Shipping
Free shipping may be available during promotional campaigns or on eligible orders, as indicated on our website.
Order Tracking
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking details, if available.
Delivery Information
Delivery Address
Customers are responsible for providing accurate shipping information. AS Mart is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Failed Delivery
If a package cannot be delivered due to an incorrect address or repeated unsuccessful delivery attempts, additional shipping charges may apply for reshipment.
International Shipping
Availability
International shipping may be available for selected countries. Shipping costs, customs duties, taxes, and import fees are the responsibility of the customer unless otherwise stated.
Damaged or Lost Shipments
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of receiving your package and provide photos of the damaged item and packaging.
Lost Packages
If your package is lost during transit, please contact us. We will work with the shipping carrier to investigate and resolve the issue.
Order Changes and Cancellations
Before Shipment
Orders may be modified or canceled before they are shipped by contacting our customer support team.
After Shipment
Once an order has been shipped, it cannot be modified or canceled. Please refer to our Return & Refund Policy for return eligibility.
Contact Information
Customer Support
If you have any questions regarding our Shipping Policy, please contact us:
AS Mart
Email: ammarirfan261@gmail.com